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Privacy Policy

Effective Date: April 28, 2025

Welcome to Kemo IPTV (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at:

By using our website (kemoiptvus.net) and our IPTV services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

When you use Kemo IPTV, we may collect personal information that you voluntarily provide, as well as information collected automatically.

Information you provide directly:

  • Name

  • Email address

  • Billing address

  • Payment information

  • WhatsApp number or other contact details

  • Any other personal information you choose to provide

Information collected automatically:

  • IP address

  • Device information

  • Browser type and version

  • Pages you visit on our website

  • Time spent on pages

  • Referral URLs

We use this information to deliver, improve, and personalize your experience with Kemo IPTV.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our IPTV services

  • To manage your account and subscription

  • To process your payments

  • To communicate with you, including support and updates

  • To enforce our Terms of Service

  • To comply with legal obligations

  • To offer customer support via email and WhatsApp

  • To issue refunds (in accordance with our 7-day money-back guarantee)

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

3. Sharing of Information

We may share your personal information with third parties in the following situations:

  • Payment Processors: Your payment details may be shared securely with trusted payment processing companies to process your transactions.

  • Service Providers: We may share information with trusted third parties who perform services for us (e.g., hosting providers, email delivery services, analytics).

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Secure servers and firewalls

  • SSL encryption for sensitive data

  • Access controls

  • Regular monitoring for security vulnerabilities

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to object to processing – You have the right to object to our processing of your personal data.

  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies help us:

  • Understand and save user preferences

  • Compile aggregate data about site traffic and interactions

  • Provide a better site experience in the future

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some parts of our website may not function properly.

7. Third-Party Websites

Our service may contain links to third-party websites. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to read the privacy policies of each website you visit.

8. Children’s Privacy

Kemo IPTV does not knowingly collect or solicit information from individuals under the age of 18. If you are under 18, please do not provide any information to us. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

9. 7-Day Money-Back Guarantee

We stand behind the quality of our IPTV service. Therefore, we offer a 7-day money-back guarantee on new subscriptions purchased through kemoiptvus.net.

To request a refund:

  1. Contact us within 7 days of your purchase at [email protected].

  2. Provide your account details and reason for the refund request.

  3. Refunds will be processed within 5-10 business days of approval.

Please note:

  • Refunds are only available for first-time customers.

  • If abuse of the refund policy is detected, we reserve the right to decline further refunds.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of Kemo IPTV services after any changes or revisions to this Privacy Policy indicates your agreement with the terms of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us:

We are here to help and ensure that your experience with Kemo IPTV is both enjoyable and secure.

©2025. Kemo TV All Rights Reserved.